05-17-2013 11:12 AM
Have new unlocked Z10 with latest upgrade 10.1.0.273. Can not change and save the APN settings. Using Petro Canada SIM card with voice, text, data. Setting are grayed out. Can remove SIM and set APN but Z10 won't save setting without SIM card. Most frustrating.
Tried Petro SIM in S3 and had no problem. Why does BB locked the APN? Other phones do not seem to have this problem. Is there something else I need to do? Petro setting should be:
Connection security: Off
Active Bearer: GPRS
Connection type: GPRS Attach on Demand
Authentication Type: Normal
Access Point Name: goam.com
User Name: wapuser1
Login Type: Automatic
Primary Proxy Server Setting 10.128.1.69
Primary Proxy Server Port: 80
Help Any ideas? Should I return phone? Why so difficult to setup. Do I need new browser?
05-19-2013 11:08 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
The APN settings gets updated by the network service provider when you place the SIM card into the BlackBerry Z10. Can you send me a private message with your PIN number so I can check to see if the BlackBerry Z10 is registering to the network.
I look forward to your reply.
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