Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Q10

Reply
Contributor
VVRose
Posts: 12
Registered: ‎01-15-2011
My Carrier: EE

Cannot set up BBM on Blackberry Q10

Hello,

 

I got my phone today. So far so good except that I cannot set up BBM on my brand new Q10.

When I click on the icon I get a message saying: "unable to complete setup, temporary server error".

 

Only BBM seems to be affected.

 

I would be grateful for some suggestions to fix this problem.

 

Thanks VVRose

Please use plain text.
Visitor
beret888
Posts: 1
Registered: ‎05-03-2013
My Carrier: bell

Re: Cannot set up BBM on Blackberry Q10

Same here......  very frustrated as this was a b day present I bought for my wife and now wasting b day on here!!!!! 

Please use plain text.
Contributor
ekung21
Posts: 40
Registered: ‎10-04-2010
My Carrier: Rogers/Fido

Re: Cannot set up BBM on Blackberry Q10

had the same issue folks, go in settings do a factory wipe/reset.

 

worked for me after

Please use plain text.
New Contributor
tony686
Posts: 4
Registered: ‎05-04-2013
My Carrier: Alfa LB

Re: Cannot set up BBM on Blackberry Q10

this error have been on every blackberry because of the error in BBM servers :Helpsmilie:

Please use plain text.
Contributor
VVRose
Posts: 12
Registered: ‎01-15-2011
My Carrier: EE

Re: Cannot set up BBM on Blackberry Q10

Hi all, I decided to remove the battery for a couple of hours and it seem to have done the trick...Or BlackBerry fixed the server issue, but it works just fine now.
Please use plain text.
Contributor
ejaguiar
Posts: 33
Registered: ‎05-04-2013
My Carrier: Bell

Re: Cannot set up BBM on Blackberry Q10

yes on Google Finance of BBRY stock, it said service is restored.

http://online.wsj.com/article/SB10001424127887324266904578460753413970098.html

Please use plain text.
New Contributor
babes26
Posts: 2
Registered: ‎06-23-2013
My Carrier: mtn

Re: Cannot set up BBM on Blackberry Q10

I tried every suggestion here to setup my bbm..nothing seems to work
.. it gives me " no blackberry data,BBM Cannot Connect to the server...any other suggestions?? My network provider cannot help aswel
Please use plain text.