06-30-2013 10:07 PM
Solved! Go to Solution.
07-03-2013 09:23 AM
Welcome to the BlackBerry Support Community.
Thank you for your question regarding the issue you are experiencing with sending SMS messages on your BlackBerry Q10 smartphone.
Open Phone application.
Swipe down from top bezel and select Settings > Smart Dialing and verify the following:
Set Country Code to +1
Enter the local area code in Area Code.
Set National Number Length to 10.
Test SMS again and let us know if this resolves the issue.
07-10-2013 05:32 PM
What happens if you delete one of these contacts, recreate and re-populate their information, then test using them to send another SMS message as a test? Does it fail?
07-10-2013 06:25 PM
Found the solution, similar to what you suggested however had to delete the conversation, then delete the contact. Then once I recreated the contact and tested all was fine
07-10-2013 06:33 PM
Thanks for the update Jeff.
Glad to hear you were able to get it straightened out.