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BlackBerry® Q10

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New Contributor
lyonspf
Posts: 2
Registered: ‎09-05-2013
My Device: Blackberry Q10

Double Text Messages and Cannot Delete Texts

I am double text messaging people and also cannot delete texts.  Is anyone else having this issue.  It says that I am in MMS mode and texts to the same contact twice, sometimes more.  This just started last week, I believe after I downloaded new software.  Any help?

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Contributor
Terri_T
Posts: 25
Registered: ‎08-17-2013
My Device: Q10

Re: Double Text Messages and Cannot Delete Texts

I am having the same problems.... and no one can seem to help me

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New Contributor
lyonspf
Posts: 2
Registered: ‎09-05-2013
My Device: Blackberry Q10

Re: Double Text Messages and Cannot Delete Texts

Can someone please help on this, it is getting to the point where I am going to leave blackberry.  

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Contributor
sanny44
Posts: 19
Registered: ‎06-29-2013
My Device: Q10

Re: Double Text Messages and Cannot Delete Texts

Seems as if no one knows how to restify this problem. As Blackberry specialists monitor these posts, ths is a very sad statement.

 

This is a common problem on the Q10. How is it that there isn't a way to remediate it? 

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LMR
New Member
LMR
Posts: 1
Registered: ‎09-07-2013
My Device: Q10 Verizon

Re: Double Text Messages and Cannot Delete Texts

This also happened to me, immediately after I upgraded the software.  And I can't get it to stop.

 

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Visitor
larrylld
Posts: 1
Registered: ‎11-10-2013
My Device: Q10

Re: Double Text Messages and Cannot Delete Texts

Many recipients of my text messages report that they receive 2 messages from me, not one. On the Hub, I noticed this happening rarely, now much more often. I have text messages that I cannot  delete, and why should I have to?  Frustrating that Blackberry cannot iron this out. Questionable that they even care about the consumer side of their business as this has been reported by others for some time. Only had phone for 2 months, this is very upsetting.

 

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New Member
Motang
Posts: 3
Registered: ‎11-11-2013
My Device: Blackberry Q10

Re: Double Text Messages and Cannot Delete Texts

I have had this issue as well, but I've noticed it only happens when I have a weak signal and the messages are delayed in sending (red clock next to them).
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New Member
cfellows
Posts: 2
Registered: ‎11-27-2013
My Device: blackberry Q10

Re: Double Text Messages and Cannot Delete Texts

I had read that turning off data and then texting directly from contact will force device from MMS to SMS. First attempt was successful but when it recently occured it did not work again. It's any easy fix if it works.
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New Contributor
geneutz
Posts: 2
Registered: ‎11-27-2013
My Device: Q 10

Re: Double Text Messages and Cannot Delete Texts

Just received and configured a replacement Q10 because my phone stopped ringing. The double txt and SMS only problem has been going on for about 2 weeks. According to Verizon, this is a know Blackberry problem and a fix is due soon. This is unconscionable! I wonder if RIM realizes how embarrassing it is to have every txt one sends to be doubled? If i do not have a fix by Monday, I am done with Blackberry
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New Member
cfellows
Posts: 2
Registered: ‎11-27-2013
My Device: blackberry Q10

Re: Double Text Messages and Cannot Delete Texts

I deleted all texts and that seemed to work. I have noticed that when double texting occurs it is not all contacts. I have not seen a pattern to why this occurs. But I may switch to an Android or iPhone if there isn't a resolution soon. I don't want my contacts inconvenienced by double texting while trying to communicate.
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