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BlackBerry® Q10

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New Contributor
Jimijames
Posts: 4
Registered: ‎06-02-2013
My Device: Q10
My Carrier: Bell

END CALL does not work properly SUPER ANNOYING

This has become incredibly annoying to the point where I'm considering getting rid of this phone. Tap as much as you like, this sucker will not let go consistantly and reliably. Is there a software fix for this?
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JSanders
Posts: 85,122
Likes: 23,020
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: END CALL does not work properly SUPER ANNOYING

Just gently touch the end call red button.




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New Contributor
icemate11
Posts: 7
Registered: ‎12-03-2008
My Device: Not Specified

Re: END CALL does not work properly SUPER ANNOYING

Mine did that for ages, I would have to literally turn off the phone before it would end a call. O2 gave me a replacement for it. Try calling your phone company for help.
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Contributor
organum
Posts: 26
Registered: ‎12-30-2008
My Device: Blackberry Q10
My Carrier: Vodafone

Re: END CALL does not work properly SUPER ANNOYING

For me this was fixed in latest firmware. Big improvement. Only prob now is that the lower part of screen has increased sensitivity so if writing email I often press attachment by mistake.
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Contributor
Hamilt500
Posts: 24
Registered: ‎03-08-2012
My Device: Playbook; Bold9900 4G; Z10LLTE
My Carrier: Bell

Re: END CALL does not work properly SUPER ANNOYING

I was just forced to hit the red end call button 4 times to end an embarrassing misdial. My cell phone provider replaced my first Q10 for this problem. Now it is as bad on the replacement. The suggestions about an OS fix lead nowhere. The same problem is reported on Crackberry. If I have to go back to my 9900 just let me know.
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Contributor
Hamilt500
Posts: 24
Registered: ‎03-08-2012
My Device: Playbook; Bold9900 4G; Z10LLTE
My Carrier: Bell

Re: END CALL does not work properly SUPER ANNOYING

Sorry but that is not a solution.
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New Contributor
icemate11
Posts: 7
Registered: ‎12-03-2008
My Device: Not Specified

Re: END CALL does not work properly SUPER ANNOYING

My 4th replacement is working, its definitely a handset issue. Can your network replace your phone or take it to fix?
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