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BlackBerry® Q10

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New Contributor
Posts: 2
Registered: ‎09-02-2013
My Device: Q10
My Carrier: Vodafone

Exchange Calendar Sync

Hi

 

Have just taken delievry of the Q10 and have it set up to sync emails etc with Microsoft Exchange. Problem is that my calendar remains empty. I can select the Calendar icon, it appears blank on the screen (and unresponsive), then it closes down by itself without showing anything. I know there are entries on my work calendar...

 

How to resolve?

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Exchange Calendar Sync

Hello AlastairEScott and welcome to the BlackBerry Support Community Forums.

 

Under Settings>About>Category OS what's your software version? 

 

Did you Calendar work before you added your ActiveSync account? Or has it always froze? 

 

When the Calendar closes, is there any error message displayed? If so, what is that error.

 

Thanks!

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

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New Contributor
Posts: 2
Registered: ‎09-02-2013
My Device: Q10
My Carrier: Vodafone

Re: Exchange Calendar Sync

Took the drastic step of a secure wipe and it's all working fine now. I've removed the Link software on my PC in case this caused the problem.

 

Secure wipe was fine as I hadn't got much by way of personalisation at that point.

 

Thanks for the input.

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Exchange Calendar Sync

Glad to hear the Calendar is now working.

Please be sure to let us know if you have any further questions.

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!