Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Q10

Reply
New Member
jezperu
Posts: 2
Registered: ‎05-17-2013
My Device: Q10
My Carrier: Vodafone

How do I sync my Q10 with outlook diary and tasks? My BB Desktop says it doesn't support 10 models and BB Link seems to be only for photos and media

 
Please use plain text.
JSanders
Posts: 83,935
Likes: 22,805
Solutions: 5,880
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How do I sync my Q10 with outlook diary and tasks? My BB Desktop says it doesn't support 10 models and BB Link seems to be only for photos and media

Diary, as in the calendar? For now, you can perform a one way transfer of Outlook data to the Q10, you cannot sync.

 

The tasks are not included.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Member
jezperu
Posts: 2
Registered: ‎05-17-2013
My Device: Q10
My Carrier: Vodafone

Re: How do I sync my Q10 with outlook diary and tasks? My BB Desktop says it doesn't support 10 models and BB Link seems to be only for photos and media

Thanks, should have stayed with the old one

Please use plain text.
JSanders
Posts: 83,935
Likes: 22,805
Solutions: 5,880
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How do I sync my Q10 with outlook diary and tasks? My BB Desktop says it doesn't support 10 models and BB Link seems to be only for photos and media

Much of the device is new, and you'll be using the Remember app now, and you can get your tasks transferred to the Remember app.

 

You didn't answer my question about the diary.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
centsible
Posts: 12
Registered: ‎05-14-2013
My Device: Q10
My Carrier: Bell Mobility

Re: How do I sync my Q10 with outlook diary and tasks? My BB Desktop says it doesn't support 10 models and BB Link seems to be only for photos and media

Using BB Link, I tried transferring "contacts and calendar appointments"  using the "Import Contacts/Calendars" icon on the Blackberry settings menu, but after collecting the data from my laptop, I get the "Data Transfer Complete" screen, with a message saying that the transfers "were not successfully transferred..."  It tells me to try again, and indicates next to an "X" that "There could have been a problem with the device or connection.  Verify that the device is turned on and connected."  This cannot be the problem since I tested it by transferring pictures and music.  This is a brand new phone, and I an not even using the phone yet because I want to ensure all works as I want - and this is a stumbling block.  I can accept one-way transfers for now, but cannot even get that to work.  Any ideas what I may be doing wrong?

Please use plain text.
JSanders
Posts: 83,935
Likes: 22,805
Solutions: 5,880
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How do I sync my Q10 with outlook diary and tasks? My BB Desktop says it doesn't support 10 models and BB Link seems to be only for photos and media


centsible wrote:

.  Any ideas what I may be doing wrong?


Do you have any Groups or address groups in your contacts? If so, find them and delete them first in Outlook,. then do the transfer again.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
centsible
Posts: 12
Registered: ‎05-14-2013
My Device: Q10
My Carrier: Bell Mobility

Re: How do I sync my Q10 with outlook diary and tasks? My BB Desktop says it doesn't support 10 models and BB Link seems to be only for photos and media

I have no Groups set up - except "The All Accounts Send/Receive group is preconfigured and included with Microsoft Office Outlook 2007 by default."

Please use plain text.
Contributor
FrankS57
Posts: 31
Registered: ‎03-16-2013
My Device: Playbook & Q10
My Carrier: 02

Re: How do I sync my Q10 with outlook diary and tasks? My BB Desktop says it doesn't support 10 models and BB Link seems to be only for photos and media

Is you new phone registered on the network yet. I updated from an older Blackberry running BB7 and link succdessfully transferred over all the files and setting from my old BB and I've then been able to import all the contacts and calender from Outlook on my PC.

 

Maybe the Q10 needs to be on the network first.

Please use plain text.
Contributor
centsible
Posts: 12
Registered: ‎05-14-2013
My Device: Q10
My Carrier: Bell Mobility

Re: How do I sync my Q10 with outlook diary and tasks? My BB Desktop says it doesn't support 10 models and BB Link seems to be only for photos and media

No, the new phone is not registered yet, and perhaps that is a problem.  I am reluctant to register, and lose use of my old phone and Outlook without knowing it will work okay on the Q10, but I guess I will need to make the jump.  Likely wait another week or two, but will let you know.  Thanks all.

Please use plain text.
JSanders
Posts: 83,935
Likes: 22,805
Solutions: 5,880
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How do I sync my Q10 with outlook diary and tasks? My BB Desktop says it doesn't support 10 models and BB Link seems to be only for photos and media

ahhhhh definitely needs to be registered.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.