08-24-2013 09:07 AM
To BBM support team.
I followed the instruction from your support website but I still cant delete a contact from keyboard speed dial list on blackberry q10. In the phone app i swipe down from the top of the screen then tap settings but then i cant keypress speed dial, the device is not allowing keypad writing while in setting mode.
08-24-2013 09:29 AM
I don't think you remove a speed dial from the Settings screen.
09-11-2013 02:35 PM
I am having the same issue and I am not seeing the options you describe.
1. From the home screen, I select Phone.
2. From the 'Calls' tab, if I select and hold the existing speed dial entry, the phone automatically moves to the 'Contacts' tab, to the right of the 'Calls' tab, and treats it like a search.
From within Phone I also tried:
1. Swiping down from the top to reveal the 'Settings' option
2. From within 'Settings', tapped 'Keypress Speed Dial'. There are no options from within that screen so whenever I tap the speed dial number I want to remove, it calls that number.
09-12-2013 07:39 AM
I solved the problem. pls follow bellow instructions.
In the phone app (open the phone app) swipe down from the top of the screen then tap settings (dont go directly to setting, then scroll down and tab "keypress speed dial", then hold the desire name to be deleted and on the right of the screen select the disposal/delete option. This is the only way to remove speed dial from keypad.
09-12-2013 07:46 AM
One more thing, don't just tap the desired name to be deleted from keypad as this will make the call rather just press and hold on the name then you get the option to deleted.