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BlackBerry® Q10

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New Contributor
RL1410
Posts: 3
Registered: ‎07-10-2013
My Device: Q10
Accepted Solution

Incompatible Radio Image Loaded on Device

Hi,

 

I have installed the 10.1.0.4537 leaked FW on my Q10 and now I cannot start the device. Display says the above mentioned error message all the time. Cannot connect to BB Link as it does not find the device.

 

I would really appreciate your help.

 

Thanks in advance...

Forums Advisor II
freakinvibe
Posts: 753
Registered: ‎08-29-2008
My Device: Q10

Re: Incompatible Radio Image Loaded on Device

You have taken the wrong leaked OS for your type of phone.

To restore the correct OS, follow this KB article:

http://www.blackberry.com/btsc/KB33480
New Contributor
RL1410
Posts: 3
Registered: ‎07-10-2013
My Device: Q10

Re: Incompatible Radio Image Loaded on Device

Thank you very much. You saved me...

 

What did I do wrong? You mean I downloaded the Z10 version? Which one would have been the correct fw?

 

I was just trying to get my icloud cal sync back to work...*frown*

Forums Advisor II
freakinvibe
Posts: 753
Registered: ‎08-29-2008
My Device: Q10

Re: Incompatible Radio Image Loaded on Device

No, there are different types of Q10 with different radio capabilities. The following article explains that in detail:

http://www.berryverse.com/showthread.php/210-BlackBerry-Q10-Different-Models-Explained