07-06-2013 09:02 AM
Have you installed BlackBerry Link on your computer? The BlackBerry Q10 may not be detected until BlackBerry Link is installed. You can download it from www.blackberry.com/desktop
07-06-2013 12:48 PM
you can also go to Settings>About>Network after connected to USB
and use the IP address device gets over USB network interface.
on your windows open any file manager supporting samba protocol (i am not familiar with windowses at all)
and type smb://X.X.X.X where those tetris X is an IP address over USB.