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BlackBerry® Q10

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New Contributor
csqwipik
Posts: 5
Registered: ‎10-28-2013
My Device: Q10
My Carrier: MTS

Issues with Contacts at 10.2

Dear all. After the update on 10.2.0.1791, I've experienced couple issues with contacts on my Q10.
All my contacts are stored with MS Exchange 2010. On top I added Linkedin, facebook and skype contacts as well. Everything was great on 10.1, including awesome contact link feature.
After the update I witness the following:

Issue #1: half of my contact names are in cyrrilic, but in 10.2 they are not separated by letter (through they are in alphabetical order). Here is the screenshot:
 

Issue #2: Couple days after the update I found out that some contact pictures were changed to up turn capital letter G. Moreover, for very few single contacts (which exist in MS Exchange only) new picture appears, but again with upturn capital G in the corner. Pictures in question are only in BBRY, other devices (Outlook and Android) have nothing like this.
 

Any ideas what's going on?

 

P.S.  I recently post the same on Crackberry.

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New Contributor
csqwipik
Posts: 5
Registered: ‎10-28-2013
My Device: Q10
My Carrier: MTS

Re: Issues with Contacts at 10.2

One more screenshot to strenght the case. The person without picture in the contact card (MS Exchange 2010) somehow got weird one in BBRY Q10. All necessary logs were forwarded.

 

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Contributor
krishpl
Posts: 33
Registered: ‎09-16-2013
My Device: q10
My Carrier: airtel

Re: Issues with Contacts at 10.2

my update was 10.2 .0.424 and I didn't encounter any such problems. please try and update to this .
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New Contributor
csqwipik
Posts: 5
Registered: ‎10-28-2013
My Device: Q10
My Carrier: MTS

Re: Issues with Contacts at 10.2

I have OS version 10.2.0.1791. Moreover the same was on OS 10.2.0.1761

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Contributor
krishpl
Posts: 33
Registered: ‎09-16-2013
My Device: q10
My Carrier: airtel

Re: Issues with Contacts at 10.2

I am no expert why it happens in 10.2.0.1791/1761 - perhaps the glitch was removed in the10.2 .0.424, which from Serial number appears to be a higher version .
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Contributor
krishpl
Posts: 33
Registered: ‎09-16-2013
My Device: q10
My Carrier: airtel

Re: Issues with Contacts at 10.2

my statement is revoked


krishpl wrote:
I am no expert why it happens in 10.2.0.1791/1761 - perhaps the glitch was removed in the10.2 .0.424, which from Serial number appears to be a higher version .

 

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