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BlackBerry® Q10

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Developer
jeswinsimon
Posts: 63
Registered: ‎11-12-2012
My Device: BB10 DevAlpha
My Carrier: Airtel

Lost BBM contacts after upgrading to Q10

I had my BlackBerry ID syced on my old Curve 9360 which went dead a few days ago. I upgraded to a Q10 two days and added my Blackberry ID to the new device but I'm not able to get back my BBM contacts. How do I restore the BBM contacts from Backup?

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Trusted Contributor
rambo47
Posts: 196
Registered: ‎09-28-2009
My Device: BlackBerry Q10
My Carrier: Verizon

Re: Lost BBM contacts after upgrading to Q10

When I entered my BlackBerry ID into my new Q10 my BBM contacts transferred immediately. I have my Contacts app set NOT to display them though. To turn on BBM contacts within your Contacts app, open Contacts and swipe down from the top edge of the screen to reveal Settings. The first toggle is BBM Contacts. 

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Developer
jeswinsimon
Posts: 63
Registered: ‎11-12-2012
My Device: BB10 DevAlpha
My Carrier: Airtel

Re: Lost BBM contacts after upgrading to Q10

Nope.. I dont see the contacts in BBM

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