09-21-2013 02:09 AM
I have a blackberry Q10 and since I purchased it, I can not send emails when not in wifi environment. Instead a clock sign comes up and when I enter a wifi environment it only then sends the email. What can I do?
09-22-2013 03:37 PM
Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.