Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Q10

Reply
Highlighted
Contributor
Posts: 10
Registered: ‎07-04-2014
My Device: blackberry q10
My Carrier: mtn

Network data

Hello there.

 

I'm using unlock BB Q10 and unable to edit APN on "Settings->Network and Connections->Mobile Network->APN".

You know, looks like the APN field is DISABLED.
Someone help me please...this is only problem.

 

Thank you so much bros

Hall of Famer II
Posts: 53,223
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (10.3.2.840), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Network data

Hi and Welcome to the Community!

The ability to edit the APN is normally controlled by the SIM, which is programmed by the carrier...you must talk to them. There are many many other threads on this site already discussing this exact situation...please search for those as there likely is much additional information already posted, just waiting for you to read it.

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 10
Registered: ‎07-04-2014
My Device: blackberry q10
My Carrier: mtn

Re: Network data

Thank you very much sir.