06-02-2013 05:47 PM
Hello. When I receive new email on my Q10, the LED starts flashing and I hear the audible tone. However, the email icon and the Hub icon do not always show the red star. This problem seems to be completely random. I have been unable to determine any specific conditions that cause it to happen. I would say it happens roughly 25 to 30% of the time. I have gone back to my carrier and they were unable to determine the cause so they exchanged the phone for me. It still happens on the new one so I have to assume this is a software issue. Is anyone aware of this and is it going to be fixed in a future software update?