12-09-2013 10:31 PM
It would seem obvious that outlook is involved in the equation, though my PC has been configured the same way for my two previous BB's, a curve and most recently a Bold and they worked flawlessly.
I'm not an MS or Outlook master by any stretch of the imagination but I'm unaware of the existance of or need of for that matter of a setup function that would mark any unread emails as "READ"........
Please enlighten me......
12-09-2013 10:46 PM
12-09-2013 10:50 PM
12-09-2013 11:10 PM
12-09-2013 11:28 PM
It sounds like you are describing the previouos Enterprise server system. We never used that. I merely used our own server as well as those from gmail and aol.
12-10-2013 06:23 AM
12-15-2013 07:02 PM
Doesn't matter what server. I was thinking of Gmail but it doesn't matter as outlook does the same with marking as read no matter what kind of server you use.
Outlook is where the problem is. Guaranteed.
Nope, the Outlook settings didnt have any affect. It turned out to be the setup on the phone. I'm not quite sure how I set it up the first time but I believe the concensus was that the phone was configured for IMAP, though my outlook is and always has been POP.
I deleted that email account on the Q10 and reloaded it. This time I went into "advanced settings" and loaded it as a "POP" account. NOW, the emails are arriving as unread and STAYING unread until I actually READ them on the phone. In that my outlook is set up as POP as well, whether I read them on my PC or not has no affect on how they view on my phone.
12-15-2013 07:06 PM
12-15-2013 07:23 PM
Just to be clear, you treated a symptom, not the cause. It is absolutely the Outlook setup that is marking items on the server as read. With pop there is no reconcile so it just pulls the mail down whether it's marked read or not.
I'm glad you are happy with the current setup but you didn't solve the underlying problem.
Technically, I solved the problem which was that emails were showing up on my phone as "unread" and at some point thereafter changing to "read" without ever reading them. At that time I had no knowledge of what the status was on the server. That includes while I had the Bold for several years as well in that I never had cause to check the server.
Now fast forward, you are correct in that the emails are still showing as "read" on the server. This was never my problem but is certainly an annomoly. I have no idea at this point. I researched Outlook solutions and found none. I found NO OPTIONS in Outlook 10 involving server setings / notifications / read-unread / etc. The only setting similar to what you discussed involved the "reading pane" which would have technically read the mail off the server. All of my settings have the reading pane set to OFF, so as I said earlier it had no affect.
I have no idea where to go from there......