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BlackBerry® Q10

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New Member
Posts: 1
Registered: ‎04-26-2013
My Device: Bold 8700
My Carrier: Vodafone

Open letter to the chief designer/engineer of the Q10

[ Edited ]

Premises:

 

- I have never bothered to post anything on any forum in my whole life but today I could not hold it.
- I have been using blackberry devices every 5 minutes for the last 6 years of my awake life.
- I work in a bank and half of my 2000 contacts have a blackberry as a work phone.

 

This is the rudest I will get in this post and I hope you will publish it: "Chief engineer, what the hell passed through your mind when you decided to remove the trackpad from the new Q10?"

One step back. Let's go back few years.

 

Bold 9000 was the best handset I have ever had. The mechanical trackpad was razor sharp and accurate and fast. Yes maybe I had to replace it once every 18 months but who cares, and how much can it cost you guys anyway a little ball of plastic? At that time I used to challenge any iPhone user to see who could type faster. I always won. If I still had it I could still win. It doesn't matter that I type with 2 fingers on my PC keyboard and that I have a permanent RSI on my right arm. I was lightning fast. Sometimes I can type even without looking at the BlackBerry keyboard. 

 

Then you decided to make the keyboard smaller or remove it all together to feel like an iPhone. Not a great choice. Keyboard (together with the trackpad and instant emails) is all you had. And believe me that was more than enough. I feel crippled when using the Bold 9700 and I do not have giant hands. The software has been designed to maximize the number of clicks to do anything. Why should I waste a click to open the tray when 3/4 of the screen is empty?!? I endured 18 months of my contract waiting for the latest bold.

 

At some point you realized that the keyboard was important and you made it bigger again. Fantastic! Your realized that most business people do like the physical keyboard and they use their phone for writing and reading. Many of them. Very often. And they have to be quick.

 

But then today I go to try the new BB Bold Q10 and I realized that you have removed the trackpad. So instead of moving any of my thumbs 2mm higher to click and scroll now my fingers have to travel a much longer distance to do the same in a more awkward and wasteful way. Things keep getting less accurate. Mechanical trackpad, then the worse optical one, now what? 

 

I went on Ebay. Some new old BB Bold 9000 are still for sale at 70 GBP. I will buy a couple today. This will keep me running for 2-3 years. By then I hope that you will have either lost your job because your company went bust or repented and produced what business people really want.

 

I hope not too many other people will be bidding with me today.

 

E.S.

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Open letter to the chief designer/engineer of the Q10

I, too, liked the trackpad; I thought it was one of the strong features offered by BlackBerry. Then I got the Z10 with no trackpad or trackball and I never want to go back to either controller again.

I suggest reserving judgment until you try it. It really is that good.


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Trusted Contributor
Posts: 121
Registered: ‎12-12-2011
My Device: playbook
My Carrier: vodafone

Re: Open letter to the chief designer/engineer of the Q10

I was on BOLD 9900 before, I loved it, but moved on to Z10, and now got the Q10. Honestly - the most superb phone in the world ! Don't need the trackpad

Guru III
Posts: 31,533
Registered: ‎06-25-2008
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I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

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Re: Open letter to the chief designer/engineer of the Q10

i too was a hardcore Bold user and now i dont miss trackpad at all. pinch zoom works well.

 

I have tried a Q10 and it works very much like a Z10 cept for the physical keys of course

 




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Re: Open letter to the chief designer/engineer of the Q10

Yea the same complaints were offered when the TRACK WHEEL was removed.




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Guru I
Posts: 19,012
Registered: ‎07-29-2008
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Re: Open letter to the chief designer/engineer of the Q10

and also when the LR6/AA battery was replaced by a Lithium one.



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New Contributor
Posts: 7
Registered: ‎04-28-2013
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Re: Open letter to the chief designer/engineer of the Q10

I agree with him. What is blackberry without a trackpad? Another IPHONE. 

Much disappointed.

Posts: 90,333
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Re: Open letter to the chief designer/engineer of the Q10


davidkansas wrote:

I agree with him. What is blackberry without a trackpad? Another IPHONE. 

Much disappointed.


Far from it.

 

Who needs a trackpad? It would only reduce the screen real-estate.

 

And if the trackpad were present on the Q10, a like number of users would be whining and complaining that such a dinosaur of a trackpad is UNneeded on a touch device.

 

To each their own...




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