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BlackBerry® Q10

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New Contributor
Posts: 2
Registered: ‎09-11-2013
My Device: Q 10
My Carrier: Sprint

Q 10 Voicemail RIngtone???

Does anybody know how to change the voicemail notification ringtone on a Q10? I activated mine tonight and need a loud long ringtone to make sure I am alerted to voicemails at night. All there is is a quiet few beeps and neither Sprint nor Blackberry could find a way to change it. BBerry said it was not a feature available on the Q10. This is a deal-breaker for me and I will not be able to keep this phone if this cannot be changed urgently. I can change ringtones for lots of other useless notifications like games and maps but not for an essential phone feature like voicemail. Any help from anyone?? Ii have about 2 days to change this.

Posts: 89,206
Likes: 23,756
Solutions: 6,115
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Q 10 Voicemail RIngtone???

Have you tried changing your SMS Text notification to see if that changes it?

 

Voicemail notifications is a ping sent by your mobile provider, Sprint. There's not much control over it on the device, but try the Text message and see.

 

I do see a separate notification setup for Visual Voice Mail




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New Contributor
Posts: 2
Registered: ‎09-11-2013
My Device: Q 10
My Carrier: Sprint

Re: Q 10 Voicemail RIngtone???

Changing the text message ringer does not work. On my 9930 I could change the VM and text message ringers independently.
Posts: 89,206
Likes: 23,756
Solutions: 6,115
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Q 10 Voicemail RIngtone???

I'll try to test this today.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code