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BlackBerry® Q10

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New Contributor
joeyott
Posts: 2
Registered: ‎05-05-2013
My Device: Q10
Accepted Solution

Q10 -Accessibility Magnify screen mode?

I just got a new Q10 and was exploring and went in to SETTINGS and under the Accessibilty section I arbitrarily hit the Magnify screen option.

 

It magnifies the screen so much you can't see and access the whole thing.

 

There appears to be no way to exit this mode and i can;t use the Q10.

 

Anyone have suggestions?

Super Contributor
godot2011
Posts: 417
Registered: ‎04-30-2011
My Device: PlayBook 32GB and PlayBook 16GB

Re: Q10 -Accessibility Magnify screen mode?

[ Edited ]

joeyott wrote:

I just got a new Q10 and was exploring and went in to SETTINGS and under the Accessibilty section I arbitrarily hit the Magnify screen option.

 

It magnifies the screen so much you can't see and access the whole thing.

 

There appears to be no way to exit this mode and i can;t use the Q10.

 

Anyone have suggestions?


I don't have a Q10 so it is just a guess.  Try to turn the phone off and power it back on. Also, as I understand (I played a bit with the phone in the store ) you can use the touch screen to move it around maybe even shrink it until you find the place to reset it.

 

Also check the.Q10 user manual on this board. 

New Contributor
joeyott
Posts: 2
Registered: ‎05-05-2013
My Device: Q10

Re: Q10 -Accessibility Magnify screen mode?

Thanks for the response....

I called Rogers (my carrier) back and got a super support person..........yes there are good people who work for cell phone companies.....

Anyway he just had me pinch and zoom in and it corrected the problem.. I know i feel stupid, but in the heat of working with this, i didn;t realize this was a way out of the issue!

thanks !
Great Phone!

New Member
ohsheilae
Posts: 1
Registered: ‎07-25-2013
My Device: Q10

Re: Q10 -Accessibility Magnify screen mode?

Thanks for that posting about removing accessibility magnify from my screen.  I was ready to throw that phone up against the wall because I couldn't get it off.