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BlackBerry® Q10

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New Contributor
Posts: 5
Registered: ‎10-20-2013
My Device: Q10

Q10 Cloud FileManager

Hi @ all
I had installed dropbox on my q10. Now it is build in the filemanager to access the Files. Now i don't use dropbox anymore and i removed the App but i can already See dropbox in my filemanager. How can i remove this from the filemanager.

A reboot after the deinstallation is done.

I hope you understand my bad english

Please help me
Thanks yours Tom
Posts: 88,088
Likes: 23,502
Solutions: 6,064
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Q10 Cloud FileManager

Box is built in to the native OS file manager.

Are speaking of Box or Dropbox?




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New Contributor
Posts: 5
Registered: ‎10-20-2013
My Device: Q10

Re: Q10 Cloud FileManager

It's dropbox
Posts: 88,088
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Solutions: 6,064
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Q10 Cloud FileManager

If you click on that tab in your file manager, what happens.?




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New Contributor
Posts: 5
Registered: ‎10-20-2013
My Device: Q10

Re: Q10 Cloud FileManager

Nothing the tab dropbox is there when i tap on it it will open but there is no content
Dropbox is Not on my Phone anymore.

I want to remove this tap dropbox.
Posts: 88,088
Likes: 23,502
Solutions: 6,064
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Q10 Cloud FileManager

[ Edited ]

I suspect you'll need to wipe the device and not restore your settings. That's a guess, but worth trying.

When you rebooted, how did you reboot?




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New Contributor
Posts: 5
Registered: ‎10-20-2013
My Device: Q10

Re: Q10 Cloud FileManager

I hold the Power off Button and then restart
Posts: 88,088
Likes: 23,502
Solutions: 6,064
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Q10 Cloud FileManager

Try this. A reboot.
Hold down the up & down volume simultaneously for about 20 seconds. Ignore the initial screen shot message and keep both depressed. You'll get a black screen & reboot.




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New Contributor
Posts: 5
Registered: ‎10-20-2013
My Device: Q10

Re: Q10 Cloud FileManager

I did it Now in the Same way you explain dropbox is still there in the file manager
Trusted Contributor
Posts: 196
Registered: ‎09-28-2009
My Device: BlackBerry Q10

Re: Q10 Cloud FileManager

IIRC, this is one of the things BlackBerry was very proud of when creating BB10 - tight integration with serivces like Dropbox. 

 

I have both Box and Dropbox, l on my Q10.