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BlackBerry® Q10

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drlsmg
Posts: 1
Registered: ‎08-02-2013
My Device: Q10

Q10 does not copy entire BBM chat text

My previous three BB's all copied the entire BBM Chat text when you selected menu option COPY CHAT.  My new Blackberry Q10 does not copy the entire text of the BBM chat (meaning all the chat history back to the beginning of that chat conversation).   It is only copying about 8 messages worth (even though I have many days of chat in the full chat history).

 

Why is this?  Any clues?   I restarted my phone in case it changed something, but no luck, It still only copies a small portion of the chat conversation.   - and given there are hundreds of individual messages, I dont want to copy each message one by one.

 

thank you for anyone who can help.

regards

drlsmg