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BlackBerry® Q10

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New Contributor
nitinrawat
Posts: 4
Registered: ‎06-28-2013
My Device: Q10, SQN100-3

Q10 does not notify sms and whats app

Q10, SQN 100-3, After update 10.1.0.273 does not show notifications for sms and whatsapp. How to sort out.

Retired
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Q10 does not notify sms and whats app

Hello nitinrawat,

Welcome to the BlackBerry Support Community.

 

Thank you for your question regarding the issue you are experiencing with notification on your BlackBerry Q10 smartphone.

 

Have you attempted reinserting your battery since completing the update? If not, please try this and let us know if this helps.

 


-FB


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!


New Contributor
nitinrawat
Posts: 4
Registered: ‎06-28-2013
My Device: Q10, SQN100-3

Re: Q10 does not notify sms and whats app

Thanks and right now all thing seems to be OK. Thanks a lot!!!

New Contributor
nitinrawat
Posts: 4
Registered: ‎06-28-2013
My Device: Q10, SQN100-3

Re: Q10 does not notify sms and whats app

Sorry to bother, sms service is working fine but whats app notification are stil missing/not receivded. Everytime i need to open whats app to check new messages. Kindly advise.

New Contributor
nitinrawat
Posts: 4
Registered: ‎06-28-2013
My Device: Q10, SQN100-3

Re: Q10 does not notify sms and whats app

Problem sorted,thanks!!!

Retired
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Q10 does not notify sms and whats app

Glad to hear that did the trick!


-FB


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!


New Contributor
shah_vinit
Posts: 2
Registered: ‎08-20-2013
My Device: Q 10

Re: Q10 does not notify sms and whats app

i seem to be having the same problem, with no notifications coming through for Whats app and SMS.  I have removed the battery and reinserted, that solves the problem but only temporarily.  the problem still persists, 

 

Please advise 

Contributor
DonyKha
Posts: 12
Registered: ‎08-20-2013
My Device: Developer

Re: Q10 does not notify sms and whats app

the new update fixed it.
New Contributor
shah_vinit
Posts: 2
Registered: ‎08-20-2013
My Device: Q 10

Re: Q10 does not notify sms and whats app

hi thanks for the reply I am curently running sofware release 10.1.0.4181 is this the latest update?