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BlackBerry® Q10

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Contributor
Posts: 44
Registered: ‎05-18-2013
My Device: BB curve 9220

Re: Q10 no carrier- NO UPDATE to 10.2.1

I tried to open the auto loader link, but a message pops up "unable to open". Please help.

Q5/10 10.2.1.1925 with 10.2.1.1899 radio
https://mega.co.nz/#!w5NnEBDI!evmoT2...dWQG2D40DXctFc
Posts: 88,156
Likes: 23,524
Solutions: 6,065
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Q10 no carrier- NO UPDATE to 10.2.1

How did you try to open, in what manner?
Remind me, what is the file type of the downloaded file?




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Contributor
Posts: 44
Registered: ‎05-18-2013
My Device: BB curve 9220

Re: Q10 no carrier- NO UPDATE to 10.2.1

I tried to open directly from the link you sent me. A simple pop up message shows as "unable to open" and then I am being directed to "Install the free Mega App to access this file from your phone".

I found a different auto loader site. Would this work?
https://developer.blackberry.com/blackberry10devalpha/devalpha_update.html.
Posts: 88,156
Likes: 23,524
Solutions: 6,065
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Q10 no carrier- NO UPDATE to 10.2.1

I would not install that developer beta, there are many device features locked or disabled.




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Contributor
Posts: 44
Registered: ‎05-18-2013
My Device: BB curve 9220

Re: Q10 no carrier- NO UPDATE to 10.2.1

Thanks for letting me know. Please send me a new link for an auto loader and will give it another try if it's not too trouble JSanders
Posts: 88,156
Likes: 23,524
Solutions: 6,065
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Q10 no carrier- NO UPDATE to 10.2.1

I don't have a new link.

 

The one you have does work.




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Contributor
Posts: 44
Registered: ‎05-18-2013
My Device: BB curve 9220

Re: Q10 no carrier- NO UPDATE to 10.2.1

Hi JSanders,

I tried a sub-link as follow, but the page does not open using evolution browser app. Please advise

https://my.bitcasa.com/send/90222558d3a501d26747c74f50ceedf843ebdaca87a271e68ebc1702036dedf8/9f107ba...
Posts: 88,156
Likes: 23,524
Solutions: 6,065
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Q10 no carrier- NO UPDATE to 10.2.1

That link works for me too.

 

Are you trying to download this OS on your BlackBerry? No no, you must download to a Windows PC. Try that.




1. If any post helps you please click the Like Button below the post(s) that helped you.
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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Contributor
Posts: 44
Registered: ‎05-18-2013
My Device: BB curve 9220

Re: Q10 no carrier- NO UPDATE to 10.2.1

Hi JSanders,

I was a bit impatient trying to get 10.2.1 so I used the blackberry auto loader- not the developer beta.
10.2.1 is on my phone now except that certain things are missing, i.e. blackberry clock, set-up, help, video tutorials, video camera, music and story maker apps and private photo collection can't be found anywhere- despite having to apply BACK UP via blackberry link prior to performing auto loader.

If it's any possible I would not wish to return to original/ factory setting. Please help JSanders!!
Posts: 88,156
Likes: 23,524
Solutions: 6,065
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Q10 no carrier- NO UPDATE to 10.2.1

[ Edited ]

You actually installed the Developer Beta, those are the apps missing in the Developer beta.

 

Tell me the exact file name you downloaded and installed?

 

To fix it, you'll need to use the correct full autoloader and start all over.

 

First, download the Q10 OS file located in this link

Then, follow the directions in this link to install it.  Read all of the directions in the initial post.  Upgrading OS10 devices using Autoloader




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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