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BlackBerry® Q10

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Contributor
MikeSwing
Posts: 17
Registered: ‎10-26-2010
My Device: Q10
My Carrier: AT&T

Q10 not receiving random text messages

I have a Q10 on AT&T running version 10.1.2121. Sometimes I will not receive text messages. I've had numerous people send me text messages and I never receive them. I've called AT&T for tech help and we just basically did a battery pull. Is there a setting within the OS that I have incorrect, could it be a carrier issue, or maybe my phone is damaged? Any help would be appreciated.

Please use plain text.
Contributor
MikeSwing
Posts: 17
Registered: ‎10-26-2010
My Device: Q10
My Carrier: AT&T

Re: Q10 not receiving random text messages

Is there anyone from Blackberry that wants to help me?
Please use plain text.