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BlackBerry® Q10

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New Contributor
Nazmajazz
Posts: 8
Registered: ‎05-19-2013
My Device: Q10

Q10 - ready to return phne to service provider

Besides too many functionality issues this phne keeps switching off every now n then????
Developer
Teaboy1748
Posts: 1,151
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900

Re: Q10 - ready to return phne to service provider

Which Os are you currently running?
New Contributor
Nazmajazz
Posts: 8
Registered: ‎05-19-2013
My Device: Q10

Re: Q10 - ready to return phne to service provider

10.1.0.1720.
This is supposed to be one of the top range phnes for BlackBerry yet there r so many issues. Howcome?
New Contributor
Nazmajazz
Posts: 8
Registered: ‎05-19-2013
My Device: Q10

Re: Q10 - ready to return phne to service provider

Thank u kindly for ur prompt assistance. Much appreciated.
Developer
Teaboy1748
Posts: 1,151
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900

Re: Q10 - ready to return phne to service provider

[ Edited ]

When you say switching off do you mean it reboots?

or

literally turns off and not turn back on?

New Contributor
Nazmajazz
Posts: 8
Registered: ‎05-19-2013
My Device: Q10

Re: Q10 - ready to return phne to service provider

Switches off. I have to switch it on wen I discover it has gone off
Contributor
FrankS57
Posts: 31
Registered: ‎03-16-2013
My Device: Playbook & Q10

Re: Q10 - ready to return phne to service provider

Mine has not been switched off since I got it over a week ago, sounds like you have a faulty one, you should take it back to the shop and get an exchange
New Contributor
Nazmajazz
Posts: 8
Registered: ‎05-19-2013
My Device: Q10

Re: Q10 - ready to return phne to service provider

Thanks! Will call them tmr