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BlackBerry® Q10

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New Contributor
Posts: 4
Registered: ‎09-25-2013
My Device: Q10
My Carrier: Vodafone

Q10 wont turn on after software update

Q19 showed me that there is Sotware update, I did update i and when it was done an message appear to restart. But it won't restart... I have the bb pink led!! I tried to restart several time, removed battery... But get the same result .. The same pink square   Please advice.
Forums Advisor II
Posts: 760
Registered: ‎08-31-2013
My Device: BlackBerry Z10 - BlackBerry Bold 9930 - BlackBerry Torch 9850 -
My Carrier: Verizon Wireless USA

Re: Q10 wont turn on after software update

Ok, this is no big deal, the phone may have gotten disconnected from the update server, download blackberry desktop software and re install the update from your comptuer, try to aviod doing wireless updates, they screw up to much. let me know if this helps.

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