05-24-2013 11:18 AM
I;ve had my Q10 for a few days now (I switched from a 9810) and I'm very happy about it.
One problem though: when I insert my BB headset, audio switches from speaker to headset constantly so I can only hear fragments of conversation. I have to remove the headset and either use the loud speaker or normal audio.
I tried my previous BB headset and the one provided with the q10: same issue.
it is a brand new Q10 (they're not that old anyway) so I highly doubt there's dust in the connector.
Does anyone have the same issue ?
I've not tried with music or videos.
05-24-2013 02:28 PM
No mine is fine, I've used the supplied headset to listen to Music, watch videos and also on a few long conference calls, the audio is better than it was on my privious Bold. Sould like you make have a faulty phone.
06-18-2013 03:07 PM
My wife and I have 2 new Q10s, and we are getting this problem! The audio keeps switching from headset to the phone speaker. When it does work the audio only comes through one earpiece! This is really annoying is there a solution to this problem? I've tried different earphones but the problem is the same.
07-05-2013 01:01 PM
Has there been any resolution on this? I am having same problem and it is important to have headset capability for my job. I have had my Q10 for a week and am not happy with this...
07-05-2013 01:19 PM
07-05-2013 01:25 PM
I've listened to music with no problem since the initial occurence.
I've not tried the BlackBerry headset but a noise cancelling headset I use in planes.
I've also bought a 20€ BT earpiece that works just fine.
07-05-2013 03:58 PM
07-05-2013 04:25 PM