Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Q10

Reply
New Contributor
Posts: 2
Registered: ‎11-12-2013
My Device: Q10
My Carrier: VODAFONE

The phone does not recognize any SIM card.

During the software update, appeared error message (something with the server), so I rebooted the device software using the BlackBerry Link.
Now the phone does not recognize any SIM card.
Not even enough to ask for the PIN code.
Works with all other features.

Highlighted
Regular Contributor
Posts: 67
Registered: ‎03-22-2012
My Device: Q10
My Carrier: EE

Re: The phone does not recognize any SIM card.

Make sure you have  a decent mobile signal and wifi on at the same time when starting up. I had a very similar problem but this worked. Worth a go.

SusanHB on Twitter.......