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BlackBerry® Q10

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New Contributor
Posts: 2
Registered: ‎12-15-2013
My Device: Q10
My Carrier: Telstra Australia

Touchscreen issues

Running a Q10 and continually having the touchscreen lock up.  But not 100% of the screen. It seems that an area of the screen about 2-3mm wide areound the outside edge is still operating, but anything inside that fails to respond. Absolute pain..

 

Anyone found this or if there are any fixes would appreciate some feedback..

Forums Advisor I
Posts: 635
Registered: ‎01-01-2011
My Device: Torch-Q10-Passport
My Carrier: Vodafone

Re: Touchscreen issues

have you tried a battery pull yet. this seems to help on quite a few problems but not heard of your one before.

New Contributor
Posts: 2
Registered: ‎12-15-2013
My Device: Q10
My Carrier: Telstra Australia

Re: Touchscreen issues

Battery pulls, yep that works for a day or so, then you need to pull it again. Bit embarrassing when in meetings and you need to search for info etc especially when everyone else is using their iPhones...

 

Also had some isses with double and triple keying... iii, aaa, ttt in particular... and NO its has not had a drink in coffee COKE or water...