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BlackBerry® Q10

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New Member
Posts: 1
Registered: ‎12-24-2013
My Device: q10
My Carrier: fido

can't restore q10 contacts from blackberry link !!! HELP

I recently sent in my phone for repair because there was a few problems with my phone but before i sent it in i did a complete backup on my phone & now i got my phone back and I try to restore my phone it gives me an error saying it can't complete the backup because the right blackberry id is not being used but i am using the right id. What can I do?? I need my contacts back asap!!!

Developer
Posts: 32
Registered: ‎10-16-2012
My Device: Play book
My Carrier: aircel

Re: can't restore q10 contacts from blackberry link !!! HELP

are u trying in same pc ?