06-17-2013 07:27 AM
Can anyone please help me!!!!! I can't clear notifications from Hub, Facebook and what's app. Even when they have been read they still there. They stay yellow or as I said can't delete them, the only way I can clear them sometimes is if I take the battery out and put it back in!!!! Anyone???? As this is really frustratating!!!!
06-18-2013 02:29 PM
Sorry to hear you're experiencing an issue with your notifications.
Do you get an error when you go to delete the notifications? If so, what's that error?
To clarify, the WhatsApp notifications remain Yellow (even after you access the Chat), the Facebook notifications remain Blue (even after you open them) and your emails don't display read either?
06-18-2013 09:53 PM
I have the same issue.... but I can restart my phone and they get cleared. (my phone is two days old)
Can you clarify your issue?
Did it only happen once and a reboot fixed it? Or does it happen again?
06-19-2013 08:22 AM
This error is reoccurring. I have to restart my phone multiple times in one day.
This is NOT the only issue I am having!
1) when I send a message, it is NOT appearing in the text message screen, until I restart my phone
2) The messages are getting sent, but I am not getting the responses back, until I restart the phone or search the sender (but it is still not appearing in the text message screen until my phone is restarted)
3) My phone says there is a software update (10.1.0.2038), it goes through the update process, says it complete, but it is not updating the software. I still have 10.1.0.2011.
I have been with blackberry since the pearl, but sadly if these errors are not fixed I will have to leave Blackerry. Please tell me that you are working to fix this asap!!!
06-19-2013 09:37 AM
my wife has a z10 brand new..same issues as laura identical..just echanged her phone as well same thing texts quit coming in until reboot..facebook messages remain as if unread.frustrating especially the text part
06-19-2013 10:10 AM
Has anyone (or you) contact blackberry yet? I am going to call them today! At 1 877 552 5532 to see what is going on. This is my 2nd Q10 since Saturday.