06-21-2013 08:32 PM
I received an email on my BB Q10 which wasn't received in Outlook. When I tried to forward it, it had two addresses already in the send to area - neither of which were mine but were addresses I knew. I cannot delete them in order to forward the email. I then tried to compose an email and there are two addresses (different than the forwarding emails) in the 'to' section that I cannot delete. HELP please.
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06-24-2013 05:28 AM
Welcome to the BlackBerry Support Community Forums.
Do the emails you are referring to when, forwarding or composing, have a grey background or a blue background?
If the emails have a grey background, these could be suggestions or last used emails by this account that you can easily select to insert into the to: field, but are not actually part of the to: field.
If the email have a blue background, can you tap the email address which should cause the background to move to a darker blue as well as now have a black box with a white X available to remove the address from the field.
Please let me know if you have any further questions.
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06-24-2013 06:31 AM
The emails and forwarders have a grey background around them and as you said, I can click one to choose but they appear as suggestions.
Thank-you!!! I am trying to love by BB10 but it is definitely taking some work.