05-16-2013 03:40 PM
device password is locked on 6/10 tries, am putting in right password but frozen, seems I have to wipe everything and start again, how do I do this.... Q10 about to be chucked out window!!1
05-16-2013 03:53 PM
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05-16-2013 05:22 PM
Put in the wrong password 4 more times and the phone will wipe itself.
05-16-2013 05:59 PM
09-13-2013 06:50 AM
This is the same problem I have - this Q10 is less than one day old. It is now locked at 6/10 putting in passwords and no amount of putting in passwords seems to get it to do anything. All the threads on here seem to suggest you keep putting in passowrds until you hit 10 and then it resets, but that never happens, you put in password after password to no effect. I ready do a hard reset with the power button - no dice. I tried a battery pull - nothing. It will not budge.