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BlackBerry® Q10

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New Contributor
bwangg
Posts: 3
Registered: ‎10-28-2013
My Device: Q10
My Carrier: T-mobile

error booting up

the screen seems to say connect the device to a computer... I'm connected and my pc recognizes it but the Q10 wont get pass that screen.  Has anyone seen this and know of a fix?

 

Thanks

 

 

 

 

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Forums Advisor III
RobGambino
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30
My Carrier: Bell

Re: error booting up

Good day


Welcome to BB forums

 

sorry for the delay has many of us are here helping everyone with all their issues.

 

follow the link below could be useful to you.

 

 How toReload your Blackberry10 OS

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Regular Contributor
wangpengfei
Posts: 123
Registered: ‎11-05-2013
My Device: dev alpha c
My Carrier: rim

Re: error booting up

stting ,maybe u need some jave Environment。and u must use windows xp
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