Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Q10

New Member
Posts: 1
Registered: ‎07-25-2013
My Device: Q10

multiple emails boxes

We use ActiveSync for years on previous BB's.... in my office I have up to 10 email boxes that I was able to see in my previous  BB's. Now I got a new Q10 and nobody seems to be able to set it up to see those other 9 email boxes of my employees ?? any ideas please ???

Hall of Famer II
Posts: 50,344
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (

Re: multiple emails boxes

Hi and Welcome to the Community!

I know of no restriction, in BB10, preventing multiple AS mailboxes being integrated. I have two AS mailboxes on my Z10, though they are from different email service providers.

What, exactly, happens when you attempt to set up the additional AS mailboxes? Some error messages perhaps?

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code