02-28-2014 05:17 PM
Q10 Auto upload of new OS release 10.2.1.2102.
The Text Message screen no loner displays anything. "no entries in this view".
Has anyone seen this and is there a solution?
Solved! Go to Solution.
02-28-2014 06:49 PM
Have you sent any text messages since then. After my update it wiped everything in my hub, texts,emails, you mane it. is was like I just got my phone again. It even took a day to get all my contacts back. If you haven't try sending a text to a friend and have them respond and see if it logs your conversation.
02-28-2014 08:35 PM
02-28-2014 09:11 PM
Auto download by Q10.
I have hard rebooted several times to no avail.
Can still send and receive text, but will not get notification of activity or history, and Text Message screen is always blank.
Looked online for ways to re-install OS but all seemed to convoluted.
02-28-2014 09:48 PM
I recommend doing a Security Wipe on the device:
To perform a Security Wipe please follow the instructions below. Be sure and use BB Link to make a full backup before proceeding with the wipe:
Once the wipe is complete you can restore your backup. Keep in mind that data in the backup may be the source of the original problem and restoring it may restore the problem, as well. To alleviate this I recommend not restoring the Settings portion of the backup.
11-09-2014 10:16 AM