06-08-2014 09:36 PM
I have a blackberry Q10 and I am dealing with a strange situation. I have no issues with texting or calling any number in the world except one. This isnt a special number by any means, but it is a texting app. For some reason they can call me, text me, and contact me in anyway, but they cant receive my texts or phone calls. When I call, a notice pops up on the screen and says that i'm "not authorized to use this network". Ultimately any action they perform is valid, and any action i attempt to perform doesnt work. Any idea what the issue is?
06-10-2014 05:51 PM
I'd try it from another device but it sounds like somehow you got on a blacklist for that service. You're just blocked and I guess you need to try and contact them and get your number removed from the block.