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BlackBerry® Q10

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hpcq10
Posts: 7
Registered: ‎10-17-2013
My Device: BB10 Q10
My Carrier: Bell
Accepted Solution

sms all messages collapsed by person by day after OS update today

[ Edited ]

after updating the OS today using release #10.1.0.4181  all my text messages have been collapsed by person by day.

I cannot seem to open / read these chats anymore except the last response. Is there a way to change it back to how it was previously ? ( all chats were readable)

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JSanders
Posts: 85,154
Likes: 23,026
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: sms all messages collapsed by person by day aftger OS update today

Doubtful... OS 10.1.0.4181 badly messes with SMS messaging and higher OS releases work better for SMS.




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New Contributor
hpcq10
Posts: 7
Registered: ‎10-17-2013
My Device: BB10 Q10
My Carrier: Bell

Re: sms all messages collapsed by person by day after OS update today

well, I have rebooted multiple times, I have started a new post as well, as I cannot send or receive any text messages sine the update. In sms, unable to compose and send, open previous chats, or receive new messages since applying the update. Pls help.

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JSanders
Posts: 85,154
Likes: 23,026
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: sms all messages collapsed by person by day after OS update today

http://supportforums.blackberry.com/t5/BlackBerry-Q10/unable-to-send-or-receive-text-messages-after-...




1. If any post helps you please click the Like Button below the post(s) that helped you.
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