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BlackBerry® Q10

New Member
Posts: 1
Registered: ‎12-16-2013
My Device: q10
My Carrier: o2

software update wiped my phone - how do I restore photos contacts etc?

I connected my phone to my laptop, uploaded some software but it seemed to get stuck / kept dropping out of link with the phone so after about an hour I disconnected the phone (unplugged the wire) and now my phone seems to be back to factory settings. I've lost all my photos etc. I could weep.

Is there anything I can do to get them back? All my contacts? All my reminders, diary appts, emails, texts etc?


All help gratefully received as am in shock