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BlackBerry® Q5

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New Contributor
ja9frncsc
Posts: 5
Registered: ‎08-17-2014
My Device: Q5
Accepted Solution

Battery

Why is my Q5 batt draining fast? I charge it around 4 hours which is good for almost a day. It is a brand new Q5. I heard Q5 is long-lasting. What could be the problem? Thanks

JSanders
Posts: 86,500
Likes: 23,191
Solutions: 5,988
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Battery

A day's use of 8-10 hours is pretty good.

Here are some battery use tips:

BlackBerry 10 Battery Tips




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New Contributor
ja9frncsc
Posts: 5
Registered: ‎08-17-2014
My Device: Q5

Re: Battery

Hi sir I dropped my Q5 in a stone surface just about 5 cm. Then the bottom part had scratches. It is with me for a week. Is it covered by warranty? Thanks
JSanders
Posts: 86,500
Likes: 23,191
Solutions: 5,988
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Battery


ja9frncsc wrote:
Hi sir I dropped my Q5 in a stone surface just about 5 cm. Then the bottom part had scratches. It is with me for a week. Is it covered by warranty? Thanks

Sorta off topic for this thread... but no, physical damage is not covered by warranty.

Get yourself a case or inexpensive silicone cover/skin.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code