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BlackBerry® Q5

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Contributor
Posts: 29
Registered: ‎08-04-2013
My Device: Blackberry Q5
My Carrier: Digi

Camera Quality Changed After 10.2 upgrade

[ Edited ]

IMG_1383667132423.jpgAfter upgrading to OS 10.2. the quality of the camera just changed. With the flash on, the images are sooo dark you can hardly see the images. A lot clearer when you take a picture without it. regardless if the area is really dark, a bit dark or with enough light. The rleft side is without the flash and the right is the one with flash.

Contributor
Posts: 29
Registered: ‎08-04-2013
My Device: Blackberry Q5
My Carrier: Digi

Re: Camera Quality Changed After 10.2 upgrade

Already tried reloading the OS. then updated to 10.2 again.. and no. Still the same.

Contributor
Posts: 19
Registered: ‎05-29-2012
My Device: Blackberry Q5
My Carrier: Airtel

Re: Camera Quality Changed After 10.2 upgrade

Hi, its been about 3 weeks that i have bought my Q5 and i am facing the same issue with the Camera. The camera quality is really bad. I have also updated the OS to 10.2.0.424. The pictures captured by the camera with the flash on is very dark even though the room is well lit.. I have tried putting it in Auto Flash mode while taking a snap but still the flash works when there is enough light in the room or outdoors.. The picture either becomes over exposed (meaning too bright) or its dark(most of the time its dark). I have tried putting it in differrent modes and settings but in vain.. kindly help..

 

Can someone help on this issue???  Please do let me know a solution for this..

Cheers,
Sandeep
Contributor
Posts: 29
Registered: ‎08-04-2013
My Device: Blackberry Q5
My Carrier: Digi

Re: Camera Quality Changed After 10.2 upgrade

Yup. You just have to go to the previous OS and wait for the next update.
Contributor
Posts: 19
Registered: ‎05-29-2012
My Device: Blackberry Q5
My Carrier: Airtel

Re: Camera Quality Changed After 10.2 upgrade

Hi,

Thanks for the response. So you mean to say that i have to downgrade my OS ? or should i just wait for the next update without downgrading my current OS(hoping that the next update will have a solution for this)

Cheers,
Sandeep
Posts: 89,529
Likes: 23,794
Solutions: 6,124
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera Quality Changed After 10.2 upgrade

What OS release were you on previously?




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Contributor
Posts: 29
Registered: ‎08-04-2013
My Device: Blackberry Q5
My Carrier: Digi

Re: Camera Quality Changed After 10.2 upgrade

[ Edited ]

Yeah, if you're really particular with the camera and you use it most of the time. We can't really tell when the next update would be so might as well go back to the last OS you were in till the new update comes out.

Contributor
Posts: 19
Registered: ‎05-29-2012
My Device: Blackberry Q5
My Carrier: Airtel

Re: Camera Quality Changed After 10.2 upgrade

Hi Sanders,

 

I am not sure.. i think it was the 10 OS. i bought it from a local store. After a week of buying this phone i got a push notification that there is a new version of OS (10.2) and then i updated it.

Cheers,
Sandeep
Contributor
Posts: 19
Registered: ‎05-29-2012
My Device: Blackberry Q5
My Carrier: Airtel

Re: Camera Quality Changed After 10.2 upgrade

Ok. thank you for the response. Appreciate it.

Cheers,
Sandeep
Posts: 89,529
Likes: 23,794
Solutions: 6,124
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera Quality Changed After 10.2 upgrade

Let me suggest you manually install the most recent official OS, 10.2.0.1803.

Upgrading OS10 devices using Autoloader




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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