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BlackBerry® Q5

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New Member
Posts: 1
Registered: ‎02-19-2014
My Device: q5
My Carrier: virgin

Can not get messages to delete on Q5

I did latest update on my phone today and now unable to delete emails when you tap on trash can brings up message do not show me this message again and boxes cancel and delete but will not let you delete message, how do I fix problem it was OK before update 

New Member
Posts: 1
Registered: ‎02-21-2014
My Device: Q5
My Carrier: Rogers

Re: Can not get messages to delete on Q5

I cannot delete my emails either.... same problem... delete button is greyed out... please help they're piling up...