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Dear all, i have a big problem with my blackberry Q5, I can't make phone calls of receive calls. If I try to call its disconnects directly without showing any message, if some one calls me it rings on there phone but no rings on my phone. It's new Q5 , I've updated the phone once it was frozen and hard to format it. Now after the format no calls coming or going, and I have a new update 10 OSversion 10.1.0.4181, that I'm worry to do as it might get frozen again and delete my contacts. I would really appreciate your help. Thanks a lot