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BlackBerry® Q5

New Contributor
Posts: 7
Registered: ‎03-08-2013
My Device: Taiwan & Q5

Facebook App

I cannot check in location. The message shown is YOU DO NOT HAVE PERMISSION TO ACCESS DEVICE LOCATION. Please help.


Thank you.

Hall of Famer II
Posts: 50,212
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (

Re: Facebook App


No need to poly-post...that just wastes everyone's time, including yours.

What you describe sounds like your device may be associated to a BES environment, and that may be a restriction that they are enforcing via IT Policy. As such, you need to talk to your BES admins.

If you are not part of BES, then the question becomes how you obtained your device? If it was not truly brand new, then it may have been previously associated with a BES environment, and there may be a latent IT Policy blocking this if they did not properly cleanse it prior to delivering it to you. Such would then require a device WIPE to cleanse it.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
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