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BlackBerry® Q5

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New Contributor
sondrapdsb
Posts: 3
Registered: ‎12-08-2013
My Device: Q5
My Carrier: XL

How to delete email notification

Does anyone know how to delete a non-existent email notification from BlackBerry Q5? I have tried to reset/ reboot the device yet it doesn't disappear. Thanks all!
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JSanders
Posts: 85,140
Likes: 23,024
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to delete email notification

I don't understand, do you see the email on your device?

How can you delete it if is non-existent?

 




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New Contributor
sondrapdsb
Posts: 3
Registered: ‎12-08-2013
My Device: Q5
My Carrier: XL

Re: How to delete email notification

There's no new email on the device, but the email notification keeps on showing like I've got one new email..
Please use plain text.
JSanders
Posts: 85,140
Likes: 23,024
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to delete email notification


sondrapdsb wrote:
There's no new email on the device, but the email notification keeps on showing like I've got one new email..

Ok, WHERE is this notification appearing?

The red LED?

An icon?

What?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
sondrapdsb
Posts: 3
Registered: ‎12-08-2013
My Device: Q5
My Carrier: XL

Re: How to delete email notification

It's an icon in the hub/ home page. Just like when you've got a new email, but without the red LED blinking
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