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BlackBerry® Q5

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New Member
Posts: 2
Registered: ‎10-25-2013
My Device: Q5
My Carrier: MTN

Issues

I'll like to know or is it just my phone with this issues.. 1. D screen keeps tripping off and on 2. Most times calls don't come through but if u try making a call it shows call in progress and next thing it's a missed call 3. The network keeps tripping off for hours even a whole day
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Issues

Hey Nawti_Smo-Chic,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Are you using the BlackBerry Q5 currently?  What version of software are you currently running?  Go to Settings>About.

 

Have you tried a different SIM card in the BlackBerry smartphone and then test making a phone call?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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New Member
Posts: 2
Registered: ‎10-25-2013
My Device: Q5
My Carrier: MTN

Re: Issues

Yes iAm using Q5 currently. Its running on 10.1. Yes iHave tried a different sim card and it's still same.