Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Q5

Reply
New Contributor
Vineet459
Posts: 2
Registered: ‎02-19-2014
My Device: Q5

Lost password and security question for blackberry ID

Hi,

 

I have forgotten my BB id password and also fogotten the security question. Also i dont have the original mail from blackberry with registration confirmation.

 

Please help.

 

Thanks.

Super Contributor
sameer_it17
Posts: 461
Registered: ‎11-19-2013
My Device: BB Z10

Re: Lost password and security question for blackberry ID

Hi..

 

Unfortunately, you dont have any option left to wipe your device.. You need to either remember your BB ID credentials or the Security Answer . . 

Please update the result after applied..

Thanks
New Contributor
Vineet459
Posts: 2
Registered: ‎02-19-2014
My Device: Q5

Re: Lost password and security question for blackberry ID

Ok then, will do that.

 

Thanks

Hall of Famer II
sdgardne
Posts: 48,743
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Lost password and security question for blackberry ID

Actually, there are more options prior to the fully drastic measure of wiping and creating a new BBID...refer:

Hopefully, this information will be of use to you.

Cheers, and Good Luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code