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BlackBerry® Q5

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Contributor
AnoopMithran
Posts: 15
Registered: ‎09-27-2013
My Device: Blackberry Q5

Re: NFC option not available after software update

Dear Sir,
I purchased Blackberry Q5 on 2013, September 1st week, initially it was OK when i checked the product at the shop, but after doing software update through handset, the NFC option was disappeared, and i went to redington service centre, after 5 visit they collected my phone and did a software reload, after that also the option is not coming, the main issue with the handset is overheating, initially i thought it will be because of battery, but now it is overheating almost all time, even inside the pocket also (while not using) Iam really fed up with the Redington service so i don't want to give this phone to them , please help me to resolve these issues, i paid more than 24,000 and now facing issues only, my previous handsets was also from blackberry. i suggest many friends to buy blackberry, but now iam facing a very big issue, please help me by replacing the handset with a new one, please reply asap. 

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JSanders
Posts: 85,301
Likes: 23,053
Solutions: 5,931
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: NFC option not available after software update

What is your Operating System loaded to your device?
From the main screen, swipe down from the top black bezel to Settings > About... what is the OS Version listed




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Contributor
AnoopMithran
Posts: 15
Registered: ‎09-27-2013
My Device: Blackberry Q5

Re: NFC option not available after software update

The OS version is 10.1.0.4181

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JSanders
Posts: 85,301
Likes: 23,053
Solutions: 5,931
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: NFC option not available after software update

You can manually load a higher OS release if you wish. Let me know if you need directions.




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JSanders
Posts: 85,301
Likes: 23,053
Solutions: 5,931
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: NFC option not available after software update

Nevermind.


robbieDubya wrote:

SQR-100-3 does not have NFC capabilities...







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Contributor
AnoopMithran
Posts: 15
Registered: ‎09-27-2013
My Device: Blackberry Q5

Re: NFC option not available after software update

Please let me know the directions as the device is having another issue also (overheating)
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JSanders
Posts: 85,301
Likes: 23,053
Solutions: 5,931
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: NFC option not available after software update

Get a battery analyzer app such as Battery Guru and measure the battery/device temperature, first.

That way you know what it is actually overheating to.

 

Overheating normally subsides... but is common the first 48-72 hours after loading a new operating system or starting up a new device first time, due to the enormous amount of data being synced. The processor creates heat, the battery is being drained and that creates heat.

 

So first, measure the temperature AFTER 48-72 hours of first use.




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4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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Contributor
AnoopMithran
Posts: 15
Registered: ‎09-27-2013
My Device: Blackberry Q5

Re: NFC option not available after software update

Hi, could you please let me know how to upgrade the device OS to 10.2
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JSanders
Posts: 85,301
Likes: 23,053
Solutions: 5,931
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: NFC option not available after software update

Last I read, OS 10.2 has not been released for the Q5.

If you want to load a leaked OS file, you might check with CrackBerry.com




1. If any post helps you please click the Like Button below the post(s) that helped you.
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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Contributor
AnoopMithran
Posts: 15
Registered: ‎09-27-2013
My Device: Blackberry Q5

Re: NFC option not available after software update

Can I know when can I get the link for updating software 10.2?
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