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BlackBerry® Q5

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mbakjen
Posts: 4
Registered: ‎10-04-2013
My Device: BlackBerry Q5
Accepted Solution

Problem share photos through BBM Q5

Hello,

 

I bought BlackBerry Q5 2 weeks ago. So far, it works well for all application. But, three days back suddenly weird things came when i shared photos to one of my BBMessenger contact (let say A). Everytime i send a picture...it does not appear in to our chat window. Hence, I keep on re-attached again and again. Obviously...the pic has arrived to another contact (let say B) with no alert. And then my B contact shout at me...complaining because she was not intend to received that photos.

I try again the next day after restarting device. Unfortunately that weird distribution still happenned. What went wrong on my BlackBerry Q5? This unusual atitude only happened to my A contact. The other contacts has no problem in sharing files, just normal.

I did not make any change on the setup.

 

Regards, Pratiwi W.

Retired
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Problem share photos through BBM Q5

Hey mbakjen,

Welcome to the BlackBerry® Support Community Forums.

 

I would suggest deleting and re-adding the BlackBerry Messenger contact and then sharing a photo with Contact A and let me know the results.

 

I look forward to hearing back from you.

Thanks.

-HB

 

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