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BlackBerry® Q5

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dynax
Posts: 1
Registered: ‎12-09-2013
My Device: Q5

Q5 - Not booting after empty battery

Hey folks,

after my battery drained and the device switched off, I plugged it into the charger and waited for a while. After I tried to switch it back on it simply showed me an empty battery symbol or alternatevely an empty battery symbol with a flash. Also the led light is half green and half red.

 

I tried multiple charger including the original one from BB and several others.

 

I googled around for a while but it seems to be a rare issue. Does anyone have suggestions besides giving it to my provider?

 

Regards

 

Dave

Guru I
John_Clark
Posts: 16,206
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: Q5 - Not booting after empty battery

Let it charge for a couple of hours and then try turning it on again.
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